For those who are accessing virtual services of a psychologist residing in a province different than the client, the client should confirm in advance with their insurance plan that payment for services rendered is reimbursable by the insurance plan. Registrants who provide telepsychology services to clients in another province should inform their clients of this so that clients can make an informed decision.

Registrants who provide telepsychology services to out-of-province clients are also encouraged to confirm with the regulatory body in the other province that they are eligible to practice, as eligibility varies from province to province.